• sumitroy

    There’s a bit about encouraging word-of-mouth you seem to have missed out on.

    When a new customer registers on to your loyalty program, ask about how they found out about your restaurant, so that you can thank the person concerned.

    And then make it a point to thank the person concerned. More loyalty points is obvious but a personal thank you note goes a long way.

8 Ways You Can Use Facebook to Increase Your Restaurant’s Customer Engagement
8 Ways You Can Use Facebook to Increase Your Restaurant’s Customer Engagement

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